Effective Date: June 9, 2026

Company: Elizondo Realty, LLC

At Elizondo Realty, LLC, we value your privacy and are strictly committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and safeguard it, and your legal rights regarding your personal data when you visit our website https://elizondorealty.com, use our online portals, or communicate with us.

We may collect the following types of personal information when you interact with our website, contact our office, log into our client portals, or opt in to receive communications:

• Contact Information: Name, email address, mailing address, and mobile phone number.
• Property & Inquiry Details: Property search preferences, rental inquiry details, showing requests, and location criteria.
• Account & Transaction Data: Information related to your active tenancy, property management accounts, lease agreements, maintenance requests, and payment history.
• Voluntary Submissions: Any additional information, documents, or messages you voluntarily submit through our web forms, email, or text messages.

We use the information we collect to operate our real estate brokerage and property management business effectively, specifically to:

• Respond to your inquiries, answer questions, and provide general customer support.
• Schedule and coordinate appointments, property consultations, and real estate showings.
• Facilitate property management services, including lease administration, portal access, and maintenance coordination.
• Send transaction-related notifications, account alerts, and service updates.
• Send promotional messages, new property listings, open house invitations, and local real estate market updates strictly to individuals who have expressly opted in to receive such marketing communications.
• Improve our website functionality, online portals, and overall customer experience.
• Comply with applicable local, state, and federal legal and regulatory requirements.

Elizondo Realty, LLC does not sell, rent, trade, or lease your personal information to third parties.

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business—such as property management software platforms, website hosting services, client portal infrastructure, communication software, and secure payment processors. These service providers are contractually obligated to protect your data and are strictly prohibited from using your information for any purpose other than providing services on our behalf.
• Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our legal rights, property, or the safety of our clients and the public.
• Strict Mobile Data Protection: No mobile information, phone numbers, or text messaging originator opt-in consent data will ever be shared, sold, rented, or traded with any third parties, affiliates, or business partners for their own marketing or promotional purposes.

By providing your mobile phone number and opting into our messaging program, you explicitly consent to receive SMS and MMS text messages from Elizondo Realty, LLC regarding customer service, appointments, property updates, maintenance notifications, and marketing communications.

• Message Frequency: Messaging frequency may vary depending on your account activity and interactions with our team.
• Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and wireless plan.
• How to Opt Out: You may cancel your SMS subscription at any time by replying STOP to any text message received from us. You will receive one final confirmation message, after which no further text messages will be sent unless you re-subscribe.
• How to Get Help: If you experience issues or need assistance, reply HELP to any text message or contact our office directly.

We implement and maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute data security.

Depending on your jurisdiction, you have certain rights regarding the personal information we maintain about you:

• Access & Correction: You may request access to, or correction of, any personal information we hold about you by contacting us.
• Data Deletion: You may request that we delete your personal information from our active records, subject to certain legal, accounting, or contractual record-keeping retention requirements under real estate licensing laws.
• Communication Preferences: You may opt out of promotional emails by clicking the "unsubscribe" link included in those emails, and you may opt out of SMS messages at any time by replying STOP.

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:

Elizondo Realty, LLC

• Phone: (520) 261-7805
• Email: Office@ElizondoRealty.com
• Website: https://elizondorealty.com

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technology. Any changes will be posted on this page along with an updated Effective Date. Your continued access to our website, portals, or services following the posting of changes constitutes your acknowledgment and acceptance of the revised Privacy Policy.