Effective Date: June 9, 2026

Company: Elizondo Realty, LLC

Welcome to the online services, portals, and communication channels of Elizondo Realty, LLC ("Company," "we," "us," or "our"). These Terms and Conditions of Use ("Terms") govern your access to and use of our website https://elizondorealty.com, client portals, electronic communication channels, and SMS/text messaging programs (collectively, the "Services").

By accessing our website, logging into a client portal, or opting into our communications, you agree to be bound by these Terms. If you do not agree, please discontinue your use of our Services immediately.

Elizondo Realty, LLC provides professional real estate brokerage and property management services. All property listings, pricing, dimensions, and availability displayed on our website are for informational purposes only and are subject to change without prior notice.

• No Formal Appraisals: Any pricing evaluations, Comparative Market Analyses (CMAs), or estimated property values provided by our real estate agents or featured on our website are performed solely in the capacity of a real estate licensee to assist clients in marketing or purchasing real estate. These estimates do not constitute a formal real estate appraisal and should not be relied upon as such for lending, legal, or tax purposes.
• Equal Housing Opportunity: We are strictly committed to the letter and spirit of U.S. policy for the achievement of equal housing opportunity. All real estate advertised herein is subject to the federal Fair Housing Act, which makes it illegal to advertise any preference, limitation, or discrimination based on race, color, religion, sex, handicap, familial status, or national origin.

All content on this website—including text, graphics, logos, images, software, and document forms—is the exclusive property of Elizondo Realty, LLC and is protected by applicable copyright and trademark laws. You are granted a limited, non-exclusive license to access and view the website content solely for your personal, non-commercial use in evaluating our services. You may not reproduce, modify, scrape, or distribute our proprietary content without express written permission.

To the fullest extent permitted by law, Elizondo Realty, LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use our website or Services. Information provided through our Services does not constitute formal legal, financial, tax, or formal appraisal advice; you are encouraged to consult with your own legal, financial, and certified appraisal professionals regarding specific transactions and property valuations.

If you use our online portal (e.g., for tenant rent payments, maintenance requests, or property owner financial reporting), you are responsible for maintaining the strict confidentiality of your username, password, and account details. You agree to accept full responsibility for all activities, submissions, and transactions that occur under your login credentials. You must notify us immediately of any unauthorized access or security breach regarding your account.

Our secure client portals may be hosted and integrated via third-party property management software providers. While we strive for reliable, uninterrupted digital access, the portal is provided on an "as is" and "as available" basis. We are not liable for temporary system outages, server maintenance downtime, or technical glitches originating from third-party hosting infrastructure.

• Transaction Fees: Any rent payments, application fees, or owner disbursements processed through the portal may be subject to third-party payment processing fees, ACH transaction fees, or credit card surcharges, which will be disclosed at the time of the transaction.
• Failed Payments & NSF Fees: You remain fully responsible for ensuring that electronic payment transfers are backed by sufficient funds. If a payment is returned or rejected due to insufficient funds (NSF), closed accounts, or unauthorized chargebacks, you agree to pay any statutory NSF fees, administrative processing fees, and applicable late fees allowed under Arizona law and your specific lease agreement.

By accessing the online portal, submitting forms, or executing leases and addendums digitally, you agree to transact business using electronic communications and signatures.

• E-SIGN Act Compliance: You acknowledge that your electronic signature carries the full legal force and binding effect of a handwritten signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the Uniform Electronic Transactions Act (UETA).
• Digital Notice Delivery: To the fullest extent permitted by Arizona law, you consent to receive account statements, policy updates, lease notices, and administrative communications electronically via the portal or your registered email address, and acknowledge that such electronic delivery satisfies any legal requirement for written notice.

By providing your mobile phone number through our website, intake forms, portal registration, or direct correspondence, you explicitly consent to receive text messages (SMS and MMS) from Elizondo Realty, LLC. Your consent to receive text messages is not a condition of purchasing any property, goods, or services.

By subscribing to our messaging program, you may receive SMS messages related to:

• Appointment reminders and schedule confirmations
• Property showing coordination and updates
• Transaction, lease, and account notifications
• Maintenance, repair, and service updates
• Property inquiries, listing availability, and open house invitations
• Promotional offers and marketing communications

Message Frequency: Messaging frequency will vary depending on your active interactions with our office, your property inquiries, and the specific services you request.

Message and data rates may apply. Depending on your mobile carrier and pricing plan, you may incur standard messaging, data, or telecommunication charges for sending and receiving text messages. Elizondo Realty, LLC is not responsible for any wireless charges incurred.

• To Opt-Out: You may unsubscribe from SMS communications at any time by replying STOP to any text message you receive from us. Upon receiving your opt-out request, we will send one final confirmation message verifying that you have been unsubscribed. After this confirmation, you will receive no further SMS messages from us unless you explicitly re-subscribe.
• To Get Help: If you experience any issues or require assistance, reply HELP to any text message, or contact our customer support team using the contact information provided below.

We respect your personal privacy. No mobile information, phone numbers, or text messaging originator opt-in consent data will ever be sold, rented, traded, or shared with third parties or affiliates for their own marketing or promotional purposes. Information sharing is strictly permitted only to subcontractors and software vendors (such as customer service software or portal aggregators) strictly to the extent necessary to deliver the requested messaging and property management services.

For comprehensive information regarding how we collect, use, store, and safeguard your personal data across all our digital platforms, please review our standalone Privacy Policy:

• View Privacy Policy: https://elizondorealty.com/privacy-policy

If you have any questions, disputes, or inquiries regarding these Terms and Conditions, our client portal, or our text messaging practices, please contact us at:

Elizondo Realty, LLC

• Phone: (520) 261-7805
• Email: Office@ElizondoRealty.com
• Website: https://elizondorealty.com